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Here are some frequently asked questions:
- How do I order?
- When do I pay?
- When and Where do I pick up my order?
- What happens if I want to cancel my order or cannot pick up my order?
- How can I sell through this market?
And here are some answers:
How do I order?
You can place an order by logging onto the online market anytime between 5:00pm on Sunday and 1:00pm on Thursday each week!
When do I pay?
You pay via pre pay(Details in weblog) or when you pick up your order! You can pay by cash, check, venmo(@westbroadfarmersmarket), ebt/snap(we are still offering double dollars for these methods of payment), or credit card(processing fee will apply) We do not process payment through the website as these fees would be charged to our vendors and we want to keep the market as profitable for them as we can!
When and Where do I pick up my order?
From 11:30am-1:30pm, customers can pick-up their order at the Athens Housing Authority(300 Rocksprings St). This will function as a drive thru pick-up!
What happens if I want to cancel my order or cannot pick up my order?
All orders not canceled by 1pm on Thrusday will need to be paid in full. Anyone who forgets to pick up their order will also be required to pay for their products. This is because the your order cannot be returned to the vendor and if they have delivered your order, we have to pay them for your products. People who don’t pick up their order and don’t pay, will be required to prepay via card or Venmo for their next order. Customers who don’t pick up their order and don’t pay for them three time will be removed as a customer.
How can I sell through this market?
If you’ve already created a customer account here, simply go to Our Growers and click on ‘If you would like to sell through this market, pleas tell us about yourself and a market manager will contact you.’. This will add you to our system and our market manager will contact you with the next step. The fee to vend on this platfrom is 4.5% This will be deducted from the check you are written from WBFM, you will only be charged to be a vendor if you sell product. It cost nothing to list your products on the site. Please contact firstname.lastname@example.org with any questions!